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2.7 | 79 Reviews

Smart Oven+ 30" Combination Oven with Powered Attachments

KitchenAid KOCE900HSS

Available in 2 Color(s)

Features

  • +Baking Stone Attachment (shipped separately; see full details)
  • +Grill Attachment allows true grilling year-round
  • +Steamer Attachment (shipped separately; see full details)
  • 1.4 Cu. Ft. Microwave Oven Capacity

Quick Specs

  • Type: Electric Wall Oven/microwave Combo
  • Style: Built In
  • Fuel: Electric
  • Built In: Yes
  • Width: 30"
  • Height: 42.5"
  • Depth: 27.125"
  • Nominal Width: 30"
  • Energy Star Rated: No
  • Self Clean: Yes
  • Convection: Yes
  • First Oven: 1.4 cu. ft.
  • Second Oven: 5.0 cu. ft.
  • Hidden Bake Element: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

+Baking Stone Attachment

Connect, register or call to get your baking stone by mail at no additional cost. It stone-bakes a large 14"" pizza, seared kabobs or crab cakes right in your oven. The attachment fits interchangeably onto the base pan and heating element and connects to a powered hub in your oven to preheat in half the time of a non-integrated stone and alert you when preheating is complete. Easy-clean, dishwasher safe.

Image Feature

+Grill Attachment

Allows true grilling year-round. It minimizes smoke and eliminates the flares common on outdoor grills, and its advanced design heats evenly from edge to edge. The grill fits interchangeably onto the base pan and heating element and connects to a powered hub in the oven, allowing you to control cooking manually or select modes that helpfully suggest when to turn chops or remove scallops. Easy-clean, dishwasher safe. The base pan, heating element and grill are shipped with the oven.

Image Feature

+Steamer Attachment

Connect, register or call to get your steamer by mail at no additional cost. It fits interchangeably onto the base pan and heating element and connects to a powered hub in your oven, enabling control through the oven's display so you can precisely steam-cook vegetables, entrees or even a complete dinner for four of salmon, potatoes and asparagus. The attachment can also be used with the Steam Assist mode to create a humid cooking environment ideal for baked goods, breads and roasts. Easy-clean, dishwasher safe.

Image Feature

4.5" Full Color Glass-Touch LCD Display

Lets you easily see and select among your oven system's many capabilities. High-res 4.5" color display shows video, gives you control of all cooking modes, takes commands from your mobile device, and can add even more capability via Wi-Fi in the future.

Image Feature

Broil Element

Combines the high power and even coverage needed to give you results similar to outdoor grilling.

Image Feature

Cook's Assistant Option

Helps you explore the abilities of the oven's attachments, convection baking and sensor cooking by programming them automatically. Simply select "Auto" on the display, then select the food and desired level of cooking. The assistant suggests an optimum time and temperature for best results, then lets you use that recommendation or adjust it.

Image Feature

CrispWave™ SpeedCook Technology and Crisper Pan (microwave oven)

Enable grilling, frying and convection cooking in the microwave. The specially designed crisper pan lets you brown, crisp, and even pan-fry bacon and eggs, expanding the boundaries of what you thought possible from microwave cooking.

Image Feature

Even-Heat™ Preheat (lower oven)

Helps prevent cold spots for even baking by ensuring that the lower oven cavity - including walls and racks - is heated to the correct temperature right from the start, so all the madeleines in every batch turn out just as you desire.

Image Feature

Even-Heat™ True Convection Oven

Features a unique bow-tie design with heating element and fan that circulates hot air throughout the entire oven, providing optimal temperatures crisp, flaky baked goods, juicy, well-browned roasts and carmerlized vegetables.

Image Feature

FIT System

Allows for customization of wall oven installation to match the height of existing cabinets through flexible design elements.

Image Feature

Microwave Convection Cooking (microwave oven)

Includes a 1600-watt convection element to provide a secondary option for convection cooking, ideal for baking macaroons or tortes while you use the lower oven to prepare the entrée.

Image Feature

Recipe Guide mode for Powered Attachments

Helps you get started by giving you a step-by-step tutorial to prepare introductory recipes using each attachment. This mode makes it easy to unlock the system's full potential and expand your culinary horizons.

Image Feature

SatinGlide™ Roll-Out Extension Rack for Smart Oven+ Attachments (oven)

Makes it easier to cook with large or heavy bakeware. Sure-grip handle and smooth roll-out simplify loading and unloading. Lower-oven rack is designed to hold the attachment base pan securely in place during use, yet allows easy pan insertion and removal.

Image Feature

Self Cleaning Cycle

Uses high temperature to power through soils in the oven cavity, requiring only a quick wipe-down at the end of the cycle so you can get right back to cooking.

Image Feature

Smart Oven+ Mobile App Connectivity

Gives you control of your oven in or out of the kitchen. Use our mobile app to remotely monitor and control the oven, suggest when it's time to tend the food, or enter your own cooking instructions and save them for next time. You can control your oven with simple voice commands through your Google Assistant or an Alexa-enabled device. And download the Yummly® app and search ""KitchenAid"" to find 90 attachment-ready recipes that will open up even more possibilities for you to create .

Image Feature

Smart Oven+ Powered Attachments

Offer you the first-ever collection of oven-powered grill, baking stone and steamer attachments. Each fits interchangeably into a provided heating element and base pan that connect onto the back of the oven cavity. You control the cooking process through the oven's controls or a mobile app to take on classic recipes and new culinary challenges. The base pan, heating element and grill are shipped with the oven. Connect, call or register to get baking stone and steamer by mail at no additional cost.

Image Feature

Stainless Steel Cavity (microwave oven)

Extends the beauty of the oven s exterior to the inside. The easy-to-clean stainless steel interior enhances browning, baking and grilling for exceptional cooking results.

Image Feature

Temperature Probe

Accurately measures the internal temperature of meats or casseroles and communicates with the oven, so you can control whether your roast beef tenderloin comes out rare, medium rare, or medium without ever having to open the oven door.

+Baking Stone Attachment Connect, register or call to get your baking stone by mail at no additional cost. It stone-bakes a large 14"" pizza, seared kabobs or crab cakes right in your oven. The attachment fits interchangeably onto the base pan and heating element and connects to a powered hub in your oven to preheat in half the time of a non-integrated stone and alert you when preheating is complete. Easy-clean, dishwasher safe.

+Grill Attachment Allows true grilling year-round. It minimizes smoke and eliminates the flares common on outdoor grills, and its advanced design heats evenly from edge to edge. The grill fits interchangeably onto the base pan and heating element and connects to a powered hub in the oven, allowing you to control cooking manually or select modes that helpfully suggest when to turn chops or remove scallops. Easy-clean, dishwasher safe. The base pan, heating element and grill are shipped with the oven.

+Steamer Attachment Connect, register or call to get your steamer by mail at no additional cost. It fits interchangeably onto the base pan and heating element and connects to a powered hub in your oven, enabling control through the oven's display so you can precisely steam-cook vegetables, entrees or even a complete dinner for four of salmon, potatoes and asparagus. The attachment can also be used with the Steam Assist mode to create a humid cooking environment ideal for baked goods, breads and roasts. Easy-clean, dishwasher safe.

1.4 Cu. Ft. Microwave Oven Capacity Provides spacious cooking capacity while complementing your lower convection oven.

4.5" Full Color Glass-Touch LCD Display Lets you easily see and select among your oven system's many capabilities. High-res 4.5" color display shows video, gives you control of all cooking modes, takes commands from your mobile device, and can add even more capability via Wi-Fi in the future.

5.0 Cu. Ft. Oven Capacity Provides an extra-large cooking capacity in both ovens that s perfect for large turkeys and roasts. It can even fit multiple dishes at once.

Broil Element Combines the high power and even coverage needed to give you results similar to outdoor grilling.

Cook's Assistant Option Helps you explore the abilities of the oven's attachments, convection baking and sensor cooking by programming them automatically. Simply select "Auto" on the display, then select the food and desired level of cooking. The assistant suggests an optimum time and temperature for best results, then lets you use that recommendation or adjust it.

CrispWave™ SpeedCook Technology and Crisper Pan (microwave oven) Enable grilling, frying and convection cooking in the microwave. The specially designed crisper pan lets you brown, crisp, and even pan-fry bacon and eggs, expanding the boundaries of what you thought possible from microwave cooking.

Even-Heat™ Preheat (lower oven) Helps prevent cold spots for even baking by ensuring that the lower oven cavity - including walls and racks - is heated to the correct temperature right from the start, so all the madeleines in every batch turn out just as you desire.

Even-Heat™ True Convection Oven Features a unique bow-tie design with heating element and fan that circulates hot air throughout the entire oven, providing optimal temperatures crisp, flaky baked goods, juicy, well-browned roasts and carmerlized vegetables.

FIT System Allows for customization of wall oven installation to match the height of existing cabinets through flexible design elements.

Microwave Convection Cooking (microwave oven) Includes a 1600-watt convection element to provide a secondary option for convection cooking, ideal for baking macaroons or tortes while you use the lower oven to prepare the entrée.

Recipe Guide mode for Powered Attachments Helps you get started by giving you a step-by-step tutorial to prepare introductory recipes using each attachment. This mode makes it easy to unlock the system's full potential and expand your culinary horizons.

SatinGlide™ Roll-Out Extension Rack for Smart Oven+ Attachments (oven) Makes it easier to cook with large or heavy bakeware. Sure-grip handle and smooth roll-out simplify loading and unloading. Lower-oven rack is designed to hold the attachment base pan securely in place during use, yet allows easy pan insertion and removal.

Self Cleaning Cycle Uses high temperature to power through soils in the oven cavity, requiring only a quick wipe-down at the end of the cycle so you can get right back to cooking.

Smart Oven+ Mobile App Connectivity Gives you control of your oven in or out of the kitchen. Use our mobile app to remotely monitor and control the oven, suggest when it's time to tend the food, or enter your own cooking instructions and save them for next time. You can control your oven with simple voice commands through your Google Assistant or an Alexa-enabled device. And download the Yummly® app and search ""KitchenAid"" to find 90 attachment-ready recipes that will open up even more possibilities for you to create .

Smart Oven+ Powered Attachments Offer you the first-ever collection of oven-powered grill, baking stone and steamer attachments. Each fits interchangeably into a provided heating element and base pan that connect onto the back of the oven cavity. You control the cooking process through the oven's controls or a mobile app to take on classic recipes and new culinary challenges. The base pan, heating element and grill are shipped with the oven. Connect, call or register to get baking stone and steamer by mail at no additional cost.

Stainless Steel Cavity (microwave oven) Extends the beauty of the oven s exterior to the inside. The easy-to-clean stainless steel interior enhances browning, baking and grilling for exceptional cooking results.

Temperature Probe Accurately measures the internal temperature of meats or casseroles and communicates with the oven, so you can control whether your roast beef tenderloin comes out rare, medium rare, or medium without ever having to open the oven door.

Features

  • +Baking Stone Attachment (shipped separately; see full details)
  • +Grill Attachment allows true grilling year-round
  • +Steamer Attachment (shipped separately; see full details)
  • 1.4 Cu. Ft. Microwave Oven Capacity
  • 4.5" Full Color Glass-Touch LCD Display for easy programming
  • 5.0 Cu. Ft. Oven Capacity perfect for large items
  • Broil Element enables results similar to outdoor grilling
  • Cook's Assistant Option auto-programs oven, based on user inputs
  • CRISPWAVE SpeedCook Technology and Crisper Pan (microwave oven)
  • EVEN-HEAT Preheat helps prevent cold spots in lower oven cavity
  • EVEN-HEAT True Convection Oven for consistent heating throughout
  • FIT System allows you to install new oven in existing cabinetry
  • Microwave Convection cooking offers a secondary convection option
  • Recipe Guide mode has recipe-style tutorials for each attachment
  • SATINGLIDE Roll-Out Rack designed to hold Attachment base pan
  • Self cleaning cycle enables easy cleaning of oven cavity
  • Wi-Fi enabled model with smart features and mobile app
  • Smart Oven+ Powered Attachments (see full details)
  • Stainless steel microwave cavity enhances browning and grilling
  • Temperature Probe in oven measures doneness level of foods
Certifications
Ada Compliant No
Cul Yes
Energy Rating (kwh/year) 380
Prop65 CA
Star K Certified Kosher Consumer Friendly
Ul Yes
Controls
Control Type Glass Touch Digital Display
Display Color Full Color
Electronic Display Type LCD
Microwave Selections Add 30 Seconds; Beverage; Control Lock; Convect; Cook Power; Cook Time; Cook/Start; Crisp; Defrost; Dinner Plate; End of Cycle Signal; Favorites; Fresh Vegetable; Frozen Vegetable; Off/Cancel; Pizza; Popcorn; Potato; Reheat; Soften/Melt; Sound On/Off; Soup; Steam; Timer
Number of Keypads 1
Details
Flush Installation Approved Yes
Fuel Type Electric
Grill Yes
Grill Power 1,600
Oven Automatic Shut-off Yes
Oven Configuration Microwave Combination
Oven Selections Audible Signal; Broil; Cancel/Off; Clock; Control Lock; Convect Modes; Cook Time Indicator; Cook and Hold; Delay Start; Easy Convect Baked Goods; Easy Convect Meats; Easy Convect Pizza; Favorites; Keep Warm Setting; Language Conversion; Proofing; Rapid Preheat; Sabbath Mode; Start Time; Steam Bake; Stop Time; Temperature Conversion; Temperature Probe; Temperature-Sensor Baking; Timer
Turntable Yes
Dimensions
Product Height 42.5
Carton Height 45.54
Gross Weight 280
Oven Interior Height 18
Carton Width 35.53
Product Depth 27.125
Oven Interior Depth 19
Depth With Door Open 90 Degree 46.75
Cutout Depth 24
Cutout Height 41.375
Depth Closed Excluding Handles 24.5
Depth Closed Including Handles 27.125
Carton Depth 31.42
Cutout Width 28.5
Oven Capacity 5
Oven Interior Width 25
Net Weight 259.7
Product Width 30.0
Electrical
Power Cord Included Yes
Exterior Details
Door Type Metal & Glass
Handle Color Stainless Steel
Handle Material Stainless Steel
Oven Window Size Extra Large
General
Microwave Door Swing Left
Microwave Interior Depth 16.5
Microwave Interior Height 8.875
Microwave Interior Light Halogen
Microwave Interior Width 17.625
Microwave Details
Door Release Handle
Language Conversion English/French
Microwave Capacity 1.4
Number of Microwave Racks 1
Turntable Diameter Size 14.125
Oven Details
Bake Element Power 2,800 W
Broiler Element Power 4,000 W
Broiler Location Top of Oven
Convection Yes
Convection Element Power 3,200
Convection Element Type True
Convection Functions Bake; Broil; Convection Conversion; Roast
Convection Power 1,600
Cooking Power 900
Door Broil Position Closed
Door Lock Yes
Door Removable Yes
Hidden Bake Element Yes
Interior Color Black
Number of Oven Lights 2
Number of Oven Racks 2
Number of Rack Guides 6
Oven Cleaning Type Adjustable Self Cleaning
Oven Cooking System Convection
Oven Light Type Halogen
Self-cleaning Oven Racks No
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant; iOS
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi

Quick Specs


  • Appearance

  • Type: Electric Wall Oven/microwave Combo
  • Style: Built In
  • Fuel: Electric
  • Built In: Yes

  • Dimensions

  • Width: 30"
  • Height: 42.5"
  • Depth: 27.125"

  • Size

  • Nominal Width: 30"

  • Features

  • Energy Star Rated: No

  • Oven Features

  • Self Clean: Yes
  • Convection: Yes
  • First Oven: 1.4 cu. ft.
  • Second Oven: 5.0 cu. ft.
  • Hidden Bake Element: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

2.7 out of 5

34% of reviewers recommend this product.

1 Stars

Combo wall oven/microwave

Tom018 3/13/2026

It looks amazing but doesn't work. I have had it installed 28 days and still haven't cooked in it. It sent and error code and locked me out on the first cook attempt and hasn't been fixed yet. Seriously, it didn't work out of the box. It was flawed from the factory. I have had techs out 2 times with no solution and am finding it difficult to understand how Kitchen Aid is not sending me a replacement ASAP. I own multiple Kitchen Aid products and this experience has me doubting the entire brand. I delayed this review to see how they treat their customers because every brand has a lemon or 2, but now I know. If you buy this unit, hope it works because if it doesn't you spend wasted days having repair people coming to your house and when that doesn't fix it, arguing with them instead of them taking care of you like a high-end brand should.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Love my Appliances

Bob@ 2025 1/19/2026

Very Satisfied with our updates if kitchenAid Oven . I Love all the KitchenAid Appliances we have Bought . Gas Stovetop , Refrigerator . & Dbl. Oven / Microwave. Love all of them .
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Poor quality product

Don Manley 12/30/2025

The microwave regularly goes into pauses mode and stops heating. Sometimes it fails to take commands and has to be reset at the breaker box
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Unreliable.

Don M. 12/19/2025

Microwave only works intermittently. To get it to work I have to reset at the breaker box. Kitchenaid quality has suffered significantly. To make matters worse, I had to wait three and a half months from time of purchase to time of installation. In addition, Beat Buy has absolutely no customer service. I have spent in excess of fifteen hours on the phone with them trying to resolve these issues.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

It™€™s all here

A&Wforever 11/14/2025

Love the GRILL attachment and being able to use the smart settings on the controls. Makes better grill chicken than grilling outside. Also the both steamers are Super
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

TOO COMPLICATED!!!

BW924 10/17/2025

The appliance is so complicated that it is very difficult to use. The instructions for the microwave are fairly complete, but not so for the oven. You must add attachments to do do the simplest chores. The salesperson came out to help me and she couldn't even answer all the questions. I have used, loved and recommended KitchenAid appliances for years, but this one is terrible.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Terrible, awful support.

Distressed in Clearwater 10/12/2025

5 stars for the oven, 0 stars for the support. This oven comes with several accessories such as steamer and pizza stone. Those accessories are supposed to be shipped when the product is registered but we received an email after registration that says unsuccessful please call us. I™€™ve made 3 calls so far, been transferred, hung up on, sent to Canada, and have made 2-3 dials only to be held in an endless queue. This oven is not worth $5000 without those accessories. Very disappointing.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

2 Stars

DON'T WASTE YOUR MONEY

Devone 8/20/2025

All the attachments and upgrades are great but when something basic as the microwave door is poorly designed it is a major disappointment. The door must be closed with extra pressure on the left for the microwave to function. If not the microwave hums but will not cook and the door must be reopened and closed again. Design flaw which your appliance repairman couldn't fix. Not worth 5k plus for a poorly designed door.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

19696petrino 7/5/2025

I contacted Kitchen Aid and was told I would be receiving the "baking stone"...I NEVER received it...why?
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Did I make the best choice?

4Jen 6/19/2025

The ovens were installed professionally. I immediately realized that there was a problem with the user control interface. The only thing that worked was the "add 30" for the microwave. Fortunately, a local appliance repair shop was able to obtain and replace a new control panel. So far, so good. But I am VERY disappointed and concerned about the reliability of this appliance.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

2 Stars

Need help

WJBB 6/16/2025

The supporting data on how to operate everything is extremely poor in fact it cannot be found online or in the manual. I can not get the crisper pan because it is out of stock and that's sad it has been out of stock for a awhile which by the way was part of the purchase Why do i purchase it and then not get it.. KitchenAid used to be awesome but certainly going to hill.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Does everything!

Shari jo 6/12/2025

We bought this a few months ago. It is a wonderful appliance! I think it is definitely worth the money! I love it and would highly recommend this oven to everyone!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Defective Out of the Box

JBW5 6/11/2025

This oven was out of the box defective. We have had 2 service people out through the warranty and each has a different idea of what might be wrong. They have witnessed the malfunction but apparently can't call KitchenAid without an error code. They are also asking us to sign a waiver requiring us to indemnify them if they break our oven while trying to fix it. I spent over $5,000 on "Smart Oven" that is defective. Unacceptable. After over 30 minutes on hold with KitchenAid customer service, they can't locate another service provider in our area and had to escalate to another team to find someone. They got back to me with a company that won't travel to my area. Another hour on the phone and they want 8 days to try to find someone else. Meanwhile I don't know if our microwave/convection oven will work or not so am unable to use it reliably. No one should buy this oven.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Heaven sent oven

dandrsg 5/26/2025

Had the oven a month now. Love the way it cooks. My only concern is I have not received my free attachments. Papers with the oven said they would be delivered a couple weeks after registration. Been a month or more, no information on how to contact Kitchenaide to see why not .
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Not fully tested yet

whydoineedthis 4/15/2025

I bought this a few weeks ago and am very happy with it. Don't plan on making it a smart appliance, though. Has lots of features I haven't tried yet!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Great when it works

Dan27456 4/4/2025

The oven worked for two months then broke. The part is on back order. No idea of when it will be in. But it looks nice.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

2 Stars

BEWARE SELF CLEAN - Will Break Product

Buyer3572 3/25/2025

Worked fine...until I used I self-cleaning function on the oven. It overheated and now the oven won't heat. Unit is out of warranty and now I am on the hook for $100s if not $1000s in repair costs. Now I read that Whirlpool (read Kitchenaid) products are notorious breaking after the self cleaning function is used. Shameful that a $5000 product is designed so poorly. Just don't include the feature if it is known for being so problematic.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

They replaced it once and it broke down again.

abrilsantos 3/17/2025

Please, please avoid buying this microwave/oven at all costs. It was delivered in August 2024 and it started to fail within months, the touchpad just would stop working so it became unusable. We had to constantly reset the breaker for it to reset and start working again, they replaced it around December (they wouldn't even install it for us, we had to hire someone to do it) and it broke down again in March. When we contacted KitchenAid again today, they said that they can't offer a return and they'll just send a technician, so I'm stuck with an appliance that doesn't work and will likely stop working again within a few months, when the warranty will probably be expired. Avoid!
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Needs more clear usage and instruction manual

at080383 3/7/2025

The product came with a manual to install and clean. In order to understand how to actually use it you need to search the internet for videos and manuals. For the cost I think throwing in a manual would be helpful. I can't really speak to the usage of it because it is so difficult to understand at present. It is pretty and well made but it isn't really useful if I don't have the instructions to use it.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Reviews Are Important~If Only I Knew

Divagrandma5 3/7/2025

Just received, after a month and a half of waiting, my kitchen aide stove with grill combo. It was installed today. Microwave worked but the oven does not and neither does the grill. I am so disappointed. I am even more disappointed after reading these reviews. The oven combo I had was in good condition, had it for 10 years, barely used. Never had any problem. I thought an upgrade would be nice with these new features but now I™€™m feeling as though it was a wrong move. I™€™m a bit skeptical now that I have read these reviews. Will post an update after the technician comes Monday for repair. Wow. I wished I had read the reviews prior to purchasing, I probably would have held on to my 10 year old combo. I™€™m feeling a little screwed right now.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Missing pieces

Sue194 2/16/2025

We have not received the powered attachment part that plugs into the oven. We received the grill part, the stone and framer but not the part that plugs into to make these attachments work!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Kitchen Aid no longer premium brand. Major fail.

mh999 2/11/2025

Kitchenaid has lost their way. The oven failed at 18 month mark. It required both circuit boards and the temp probe to be replaced by my home warranty policy. Just before this - my new Kitchen dishwasher was found as failed as a Manufacturer's defect. It was out of Whirlpool warranty. Home warranty would not cover a mfg defect. They left the freaking bolts out of the top rack mounts. It leaked for 12 months silently ruining my new wood floor. Total loss. This is no longer premium product.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

4 Stars

Cooks accurately

Gharris 2/9/2025

I bought this unit a little over a month ago and it has certainly out performed the whirlpool we used to have.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love it!

Kkjj 1/14/2025

Beautiful appliance! Works easily without complicating buttons.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

2 Stars

Not old-school KitchenAid quality.

Jefsgirl 11/13/2024

I concur with the other reviews. Avoid this. The microwave happened to love. But the oven it came with stuff I have no idea what and how I use it. As mentioned, you can go online get the manual, but it only talks about how to clean and how to install. Never mentions all the attachments that come with it. So they™€™re collecting dust. Not to mention, this is a new home build purchased all kitchen eight appliances. Thought I was getting classic KitchenAid quality. Having huge issues with the dishwasher, the repairman has been here twice. They just need to replace it, but unfortunately where I purchased said KitchenAid is difficult when it comes to stuff like this. I™€™ll also mentioned was supposed to get rebates they™€™re being tied up. Because one of them did not come with the serial number, so the other ones that have the correct attachments I™€™m still not getting the money. This will be the last time I purchased KitchenAid. They do really good mixers, but that seems to be about it. Disappointed. I need to mention as a child, My parents bought home with an old KitchenAid dishwasher in it. Graduated, left home, got married. my parents after 20 years had to finally replaced that dishwasher. That™€™s The KitchenAid I grew up with. Apparently, that™€™s not the KitchenAid today. Wish I would have got on here and read reviews. Definitely would have not purchased it.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

DO NOT BUY!!!! POOR QUALITY!!!

ntgo 11/10/2024

We bought this appliance and had it installed in July 2024. It worked fine until the end of October 2024. This has one control panel for both the microwave and the oven. The control panel keeps losing power even though when I open the microwave the light still turns on. The oven light however doesn't turn on. Sometimes resetting the breaker works but sometimes it doesn't. We spent well over 6000$ on this product and am so disappointed. Not to mention the is lower powered compared with microwaves from other brands. We have a lot of KitchenAid products and haven't had problems with them, but this is just so terrible. I think their poor quality explains why they only offer a 6 month warranty on this appliance. I just feel like I've been scammed by this product.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Not Meeting KitchenAid Standards

User 1456 10/8/2024

We have had many difficulties with this oven. I n the first two months, it was operational only three or four days. We have had five repair visits and only a senior technician with help from KitchenAid engineers could determine that a factory assembly error caused the operational problems. For the last two weeks, it seems to be working correctly.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

2 Stars

TreGA 9/23/2024

I still have not received my free attachments. This Smart Oven is an investment and I want to enjoy it to the fullest, but I cannot with those free attachments that I registered to receive about three weeks ago. When will I receive those free attachments? Please help.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Useless nonexistent user manuals

JoeV NY 6/4/2024

Product has many features, yet there are no guidelines for how to use them. I have been searching the website and the so called product manuals give no detail of how to use the powered attachments. So far the powered attachments are paperweights! Sorry I bought this albatross.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

MWP1028 5/4/2024

We purchased this oven the middle of March. Unfortunately, when I was baking cookies I noticed they were not done, so I tried to check the temperature. When I did this, there was an error code and I could not turn the over back on. Pretty disappointed. I have an appointment scheduled for someone to come look at it, but frustrating it isn't working.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Disappointing

DianneK 3/14/2024

I bought and paid for this unit on Feb. 9, 2024, and it was delivered and installed by a Teevax recommended installer on Feb. 20, 2024. Unfortunately, the first time we tried to use it, the message window gave an error message that the unit could not be used and a service call must be placed. We did call, James from Teevax came on Feb. 22 and diagnosed that the unit has a bad controller board. The oven and microwave doors were also misaligned. Teevax then requested that the unit be returned and a new combination be supplied. We were notified on Mar. 12 that a new unit will be delivered and installed on Mar. 19, 2024. So unfortunately I cannot rate the new oven, over a month after our purchase.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Terrible oven do not buy

MLND 3/6/2024

I purchased this oven in December 2021 with a promised delivery of March 2022. It finally arrived in August 2023. It is no longer working. I have been told that it needs 3 new boards and they have no idea when the boards will be available DO NOT BUY THIS OVEN
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Great ovens but digital controls not great

PS111 3/5/2024

The ovens perform very well; sturdy etc. They cook well and are beautiful. The only are of dissatisfaction is the digital controls and controls. The menus and descriptions are not always intuitive and setting (programming) the oven prior to actually cooking in it has required time and attempts.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

2nd after 22 years

MEDenoto 2/9/2024

This has replaced one of the same 22 years ago. Much improved quiet and clean looking. The little negative is the microwave seems to cook slower, but just need to get use to it. The touch pad was very easy to understand again much improved, so far so good.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Disappointed in customer service.

1)kb 1/23/2024

I probably would've given this a higher rating but I was very disappointed in their customer services. I was excited to try the red baking stone that came with the oven and started preheating it according to the instructions provided. Before it completed the preheat I heard a terrible noise, walked into the kitchen and found the stone broken in three pieces. I sent a note to customer service regarding this and received a note back that they couldn't do anything about it. So, no explanation, no replacement, nothing. I also sent a picture of it so they could see exactly what happened and how I had it situated in the oven and everything. I'm disappointed in KitchenAid's customer service and I really hope that nothing goes wrong with the appliance itself because I don't have much faith they will do anything about it. I tried to attach a picture to this review but was unable to get it to attach.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Great Build Qualityh

Jim2485 1/12/2024

Both the oven and microwave are excellently built. The user interface is easy to use and the microwave™€™s preset algorithms work amazing well. We replaced a 20 year old black KitchenAid built in combination oven with this stainless steel unit. The big outage in my opinion with KitchenAid/Whirlpool is their bad customer service. Every time I contact them I™€™m left scratching my head wondering how they can be that large a company and have such lousy customer service.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

SCREEN STOPPED WORKING

ACastillo770 1/9/2024

I barely used it for 2 months and the screen no longer works. I contacted the warranty and they simply cancelled my ticket because their warranty would not cover the damage from a power outage. Since the screen is not working, I have no way of starting the oven or the microwave. The appliance is 100% rendered useless.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great oven

Pastryone 12/28/2023

Great oven! First of all the design is beautiful. Cooks great. Haven™€™t used the pizza attachment yet. Looking forward to that. Everything else works flawlessly. If I had to say one thing that I don™€™t like. Takes a bit long to preheat.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Frustrated!

Scheff 12/10/2023

We bought this for our kitchen addition/remodel and like the appliance™€¦or as much as we can. THERE IS NO MANUAL OR INSTRUCTIONS FOR USE!! Telling me to go on line is useless as your process is not direct or explanatory. I have attachments I don™€™t know how to use because of this. Totally frustrating. I prefer a paper copy explaining attachments. If that is possible, please send immediately.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Disappointed Severely

us2keys 11/7/2023

I'm so disappointed in this purchase. The oven seems to take so much longer to pre-heat than any oven I've owned, but the super kicker to my disappointment is the microwave. I never would have imagined I would spend this ridiculous amount of money on an oven/microwave combo and the microwave will not even pop a bag of popcorn. I guess I did not realize how small the wattage is (who would have guessed for a $4300 oven/microwave combo). Everything takes longer to warm/cook. I literally ended up setting up our old stand alone microwave just to be able to pop popcorn as I do not want to dirty a big pot to make it on the stove every time we eat it. Thawing meats takes forever. It's just garbage. Who does this even work for?? No one wants a microwave that takes forever or can't even do its job. I have yet to use the power attachments (I need to research them more but there's not a ton of actual helpful videos, Kitchenaid just shows these odd videos of someone sort of using it but no real guidance on step by step how to). The only reason I am giving this even 2 stars is that I have come to like the fact that I can preheat my oven before I get home with my app and it looks nice. That has come in handy (especially given that it takes forever to pre heat). Oh and the oven itself does seem to cook well-->but even the cheaper oven's I've owned can manage that. If I had not purchased this oven through the AAFES/Home Depot website that said it was non-returnable, I would have returned this in a heartbeat and gotten something else. What a bad feeling to know you spent that much money and got so excited for something that turns out to be a bust.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Technician leaves the microwave, making a ticking

TICK TICK TICK 10/29/2023

Several recipes that I prepared ended up in the trash. I knew the temperature was not true, and the oven needed to be calibrated. After the technician left the microwave started kicking in continued. He commented back after I told him what happened and told me it would be the middle of November before this could be repaired. The ticking noise is driving me insane!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

3 Stars

It does have great features.

MGK- 10/22/2023

I should have a perfect looking oven and functioning accurately. The main oven isn™€™t lined up appropriately and I wonder if this inhibits the cooking effectively. I am most dissatisfied with not lining up / closing appropriately. It™€™s not flush. I had service people look at it twice and say it may correct in time. There was nothing else they could do. For $5,000.00, I should have a perfect oven. This is not. Not happy and I had a KA before with no issues. Can™€™t believe you are selling something like this. You must be aware that this is an issue.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Nice oven, but shipped without all the screws!

AnnKim 9/11/2023

Our three-star rating is based primarily on the following initial conditions: After waiting almost 14 months, the oven arrived WITHOUT the screws to secure it in the cabinet and WITHOUT the screws to attach the bottom trim piece. Moreover, when registering the product (required to receive the full set of accessories), no one knew what I was talking about. Instead I got a hard sell for an extended service contract, which I declined multiple times. One person (in a subsequent call) told me my mistake was using the phone; I should have done it online. Then why offer the phone option? I registered it twice, in effect, just to be sure. The accessories did then arrive, fortunately. Our only negative observation in using the oven is that the chime when cooking completes or temperature is reached, etc. is rather quiet. If we're in another room - or even on the other side of the kitchen - we don't always hear it. (Otherwise, the quiet level of, for example, the microwave in use is very much appreciated.) There is a provision to adjust the sound level, but out of the box it was already at the loudest setting. Just a little louder would be great.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Best of the rest!

Mine or oven? Pretty girl 8/17/2023

I put ALL KitchenAid appliances in my new house! My oven can make anyone look like a good cook mine or my great ovens?
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Glitchy, poor customer support

Ugh1 8/4/2023

This oven combo has had issues since day one. I™€™ve had 2 separate issues and neither has been resolved weeks after speaking with support and multiple emails. Twice I was told they would pass my issues along to their engineers and I would get a call back. I never got a call back either time. Frustrated I decided to videotape one problem and take screenshots of another. I figured this would supply support with video proof of what was happening and possibly then get a solution or at least a call back. Instead I got an email saying I should call support for further support. Argh! I had already been through multiple trouble shooting previously with 2 support people on the phone . Someone was supposed to call me with answers! So the issues are, the first one annoying but minor I guess. The always says the microwave is running even though it isn™€™t . I can™€™t use any features in regards to the microwave on the app because says it™€™s already running. Tried uninstalling/reinstalling app, disconnected/reconnected to wifi. Powered down via breaker oven combo which fixed it until I cooked something in the microwave, now once again it says it™€™s running even though it isn™€™t . We did notice that when the microwave completes the time the oven combo looses wifi connection for about 5 seconds. The support person and I tested this by heating water in the microwave, she could see on her end also that only after heating was done the unit lost wifi briefly each time . Possibly this is why the app always says the microwave portion is always running . I assume when microwave is done it looses wifi before letting app know cycle is complete, well that™€™s my theory . The second problem is a bigger one. Sometimes the keypad just quits responding , and no I didn™€™t lock it out(there™€™s a feature to lock keypad). The only fix is to run down to the basement and hit the breaker to power down the unit. This unit is too expensive to have these issues. Support has all the info needed to come up with a solution via the video and previous support sessions on the phone, yet I™€™m supposed to keep calling them?
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

wonderful oven!!!!

lindadowney 5/6/2023

This oven is beautiful!!! I haven't used all the attachments but I love it!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Owned oven 40 days, still sitting in garage

Phil98 3/23/2023

Not quite fair that I'm reviewing this right now, and I'll have to come back and review at a later date, if this oven ever gets fixed. I ordered this oven 2/12/22. Over a year later, it was finally delivered 2/17/23. Upon unpacking and opening it up, the inner glass of the oven door was broken/shattered and a piece of trim was terribly bent. The company I purchased from attempted to make it right and shipped out replacement parts. They were the wrong parts. I'm still waiting on the right parts from Whirlpool/KitchenAid. This experience has been a complete nightmare.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

2 Stars

For price, should be better

DTucc83 1/23/2023

I bought this oven a year ago, so I have experience with it. I will quick describe why I chose to only give it 2 stars. 1. Price. It™€™s obviously a more expensive model relative to some others you could purchase. With that being said, the extra money should provide for functional features and modern technology, both of which this oven claims to have. 2. Features: the touch screen might as well be from 2006. It is not modern at all and provides little to no real use that knobs from 60 years ago could provide. Yes, there is a recipe mode, but it™€™s rather cumbersome and only comes with 9 preloaded recipes that I guess never change, can never be updated via the internet etc. Point is, it™€™s useless and you probably will never use it. The attachments are a good idea, but they just don™€™t seem to be well done. The microwave is weak and performs worse than most stand alone ovens. The convection bake in that same upper oven also seems weak. We use our stand alone air fryer more than we use the multiple thousands of dollars convection oven. The main oven itself works fine. I don™€™t have any complaints there. It heats up as it should and cooks with no problems. 3. Functionality: as reposted by others, the touch screen and Wi-Fi capabilities are spotty at best and in fact, I don™€™t see the point. The touch screen can sometimes require the breaker to be reset before it will work again, and it™€™s been like that since day 1. This shouldn™€™t be an issue in 2023, not at this price point. Also, the Wi-Fi capabilities are useless. They don™€™t work, you can™€™t do even mundane things like customize the background image, the oven loses connection to the network often, the app does nothing that it™€™s supposed to. It™€™s all kind of like smoke and mirrors. What you think this oven should and could do easily, it doesn™€™t. The only reason I even gave it more than 1 star is because it does look good in my kitchen, and as a regular oven, it works. But my recommendation would be not to spend this much money on something with so many useless or no working features and outdated technology. I mean you even have to set the time on this thing manually when it has wifi capable internet access. For this price, why? Getting the clock to match everything else that pulls the time for the internet isn™€™t super difficult, but it just should happen automatically. Long story short, but a different oven.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Fine oven, meek microwave

Baker's friend 1/20/2023

The oven in this combo rates 4 to 4 1/2 stars. Being able to control and monitor the temperature of it is very useful. Having a large clear oven window is also quite handy.. The mode selection seems to fill every need for both units. The microwave is underpowered and difficult to get used to if you are used to 1000 or 1100 watts units. I don't understand the 18 inch wide stainless steamer attachment. It's use is very seldom and a storage nightmare.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Very Frustrated and Ovenless

Ovenless and Frustrated 1/18/2023

We purchased this wall oven combo and were very excited about using all of the features it offers. We have been greatly disappointed in the quality of this unit and are highly frustrated with Whirlpool customer service. Our unit has had issues from day one. There were still issues after a serviceman came out to make adjustments on the baking heat. It has never baked right. We also had issues with the computer panel glitching out on us. We were new to this feature, so thought we just had to learn how to use it, but after some time, we realized there was definitely a problem with the unit. The microwave completely stopped working too. Our issues started over 18 months ago. Whirlpool finally decided to replace the unit and scheduled that last June 2022 (6 months ago). We were given an approximate delivery time of the end of January - the first part of February 2023. We have not been able to use the oven or microwave for over a year now. We have spent hours on the phone waiting to speak to a representative. We called Whirlpool today - again - to see when we could expect our new wall oven combo. We were told production could start in March 2023, but there is no guarantee and that the timeline for our wait is basically open-ended. The representative that we spoke to stated that we were given an option of a different oven that was in stock last September 2022 and that it was our choice to wait this long. She also stated that we were clearly told that there is no guaranteed timeline and that our wait could basically be indefinite. First of all, the wall oven model that was offered was a lower end model and did not have the same features as our current model. There also would not be any compensation for the lost difference of cost. There was NO offer of choosing any other model, including any Jenn Air models that might be comparable. We were NEVER told that our wait could be indefinite. Today, the representative stated that we could choose a Jenn Air model if we so choose, but would have to pay the difference in cost between that model and the MSRP of our current oven model. If we choose any model that costs less than our current oven, no compensation will be given. I asked if we could buy a comparable model from a local dealer if they happen to have one in stock. She said 'NO' and that we could only order directly through Whirlpool - and that there is NO guarantee that they will have one in stock. We also were given NO help as to which wall oven combo units might be comparable to ours or if anything comparable is currently in stock. It is left up to us to figure out which model and brand under Whirlpool is comparable and to call them back to see if they have it in stock. Each time we call Whirlpool, the wait time on hold is anywhere from 20 min to an hour, then we start the conversation all over again. It is not only time consuming, but highly frustrating. We have had to borrow friend's and neighbor's ovens for over a year now and had to purchase a temporary microwave oven that sits on our counter next to a non-useable oven/microwave. There was no apology or compensation offered today for basically 18 months of issues with Whirlpool's product, and our lost time and frustration. With that said, we would NEVER recommend Whirlpool to anyone.
Originally posted on Kitchenaid.com

No, I do not recommend this product