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2.7 | 15 Reviews

7.4 cu. ft. Smart Front Load Gas Dryer

Whirlpool WGD9620HW

Available in 3 Color(s)

Features

  • Get room to handle large loads with 7.4 cu. ft. capacity
  • An American company in business since 1911
  • An American company for over 100 years
  • Assign laundry tasks to your family members

Quick Specs

  • Type: Dryer
  • Fuel: Gas
  • Style: Front Loading
  • Width: 27"
  • Height: 38.75"
  • Depth: 31"
  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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Advanced Moisture Sensing

Help prevent overdrying. Three sensors track moisture and temperature, adapting drying times to end the cycle at just the right time.

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Dryer Rack

Place unique or delicate items like sweaters, pillows, hats and tennis shoes on the Dryer Rack for tumble-free drying. This rack attaches inside the drum and stays in one place throughout the cycle. Rack ships separately after online product registration.

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Intuitive Controls

Let the dryer guide you to the right cycle combinations or customize up to 36 of your own to get the right type of fabric care for whatever you're drying.

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Quad Baffles

Four baffles tumble clothes in a randomized pattern, allowing items to open up freely. This helps increase the effectiveness of the dryer for small loads.

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Remote control with the Whirlpool® app

Stay in control and connected from anywhere. The Whirlpool® app lets you set, start or pause the dry cycle and track progress when you're away. Plus, you can let it suggest a dry cycle to match your wash cycle or use it to assign laundry tasks with customized text messages to your family members.

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Smart Appliance

Care for your family from your smartphone or tablet.

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Static Reduce Option

Help decrease static with the Static Reduce Option, which combines a mist of water with tumbling after the load is dry.

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Steam Refresh Cycle

Release wrinkles and reduce odors with the Steam Refresh cycle. It uses water and heat to get clothes ready to wear without rewashing.

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Touchscreen

Get instant access to the settings you use most with an intuitive touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

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Voice control with a compatible voice-enabled device (U.S. only.)

Keep up with laundry no matter what you've got on your hands with simple voice commands using a compatible voice-enabled device.

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Wrinkle Shield™ Plus Option with Steam

Help keep wrinkles from setting into clean, dry fabrics. The Wrinkle Shield™ Plus option with Steam uses tumbling and steam for up to 150 minutes after the cycle ends or until you open the dryer door for improved wrinkle-fighting performance.

Laundry Pedestals

Raise your dryer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, dryer sheets and other supplies.

Watch Video

Sanitize Cycle

The Sanitize cycle provides care for your clothes in the dryer while eliminating 99.9% of common household bacteria.

Watch Video

7.4 cu. ft. Capacity Get plenty of room to dry the large loads you washed in the matching front load washer. This 7.4 cu. ft. dryer easily handles bulky items like comforters and sleeping bags.

Advanced Moisture Sensing Help prevent overdrying. Three sensors track moisture and temperature, adapting drying times to end the cycle at just the right time.

An American Company for Over 100 Years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

An American company for over 100 years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

Assign a task Manage laundry day from anywhere by assigning family members the next laundry step from the Whirlpool® app. Send customized text messages for transferring a load to the dryer or folding clean clothes.

Closet-Depth Fit Get a space-saving design with closet-depth fit that allows for more flexible installation in your laundry space.

Control Lock Mode Use your smartphone or tablet to remotely disable the control panel to avoid unintended use.

Dryer Rack Place unique or delicate items like sweaters, pillows, hats and tennis shoes on the Dryer Rack for tumble-free drying. This rack attaches inside the drum and stays in one place throughout the cycle. Rack ships separately after online product registration.

ENERGY STAR® Certified ENERGY STAR® certified models exceed government standards to help conserve natural resources and save money on your utility bills.

EcoBoost™ Option Use less energy while getting great drying performance with the EcoBoost™ option. This option saves energy by using less heat and an extended cycle time.

Enhanced troubleshooting Get immediate support for quick solutions by using your smartphone or tablet to access troubleshooting videos within the Whirlpool® app.

Expanded Finishes Choose from traditional finishes like White and Chrome Shadow or elevate your laundry space with the rich, matte look of Black Shadow.

Favorite Cycles Save your favorite cycles under any name and edit at any time. Access Favorite Cycles from the Whirlpool® app to send laundry cycles to your dryer and start the load remotely.

Intuitive Controls Let the dryer guide you to the right cycle combinations or customize up to 36 of your own to get the right type of fabric care for whatever you're drying.

Match Washer cycle with Dryer cycle Get the right kind of dry for your load. The Whirlpool® app will suggest the dry cycle that matches the wash cycle you used.

Personalized quick tips The Whirlpool® app delivers quick tips to make sure your family s laundry gets the care it deserves while helping laundry day go more smoothly.

Quad Baffles Four baffles tumble clothes in a randomized pattern, allowing items to open up freely. This helps increase the effectiveness of the dryer for small loads.

Remote control with the Whirlpool® app Stay in control and connected from anywhere. The Whirlpool® app lets you set, start or pause the dry cycle and track progress when you're away. Plus, you can let it suggest a dry cycle to match your wash cycle or use it to assign laundry tasks with customized text messages to your family members.

Scan-to-Connect Technology You don't need to be a tech expert to connect your new appliance. Simply open the Whirlpool® app, add your appliance and follow the guided experience to get up and running quickly.

Smart Appliance Care for your family from your smartphone or tablet.

Smart grid compatible This smart dryer is smart grid compatible to help you reduce household energy costs. Select Smart Delay in the Whirlpool® app to avoid running a cycle during peak hours.

Stainless Steel Dryer Drum Clothes are gently cradled as they tumble around the smooth surface of this drum s stainless steel construction.

Static Reduce Option Help decrease static with the Static Reduce Option, which combines a mist of water with tumbling after the load is dry.

Steam Refresh Cycle Release wrinkles and reduce odors with the Steam Refresh cycle. It uses water and heat to get clothes ready to wear without rewashing.

Touchscreen Get instant access to the settings you use most with an intuitive touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

Voice control with a compatible voice-enabled device (U.S. only.) Keep up with laundry no matter what you've got on your hands with simple voice commands using a compatible voice-enabled device.

Wrinkle Shield™ Plus Option with Steam Help keep wrinkles from setting into clean, dry fabrics. The Wrinkle Shield™ Plus option with Steam uses tumbling and steam for up to 150 minutes after the cycle ends or until you open the dryer door for improved wrinkle-fighting performance.

Laundry Pedestals Raise your dryer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, dryer sheets and other supplies.

Sanitize Cycle The Sanitize cycle provides care for your clothes in the dryer while eliminating 99.9% of common household bacteria.

Features

  • Get room to handle large loads with 7.4 cu. ft. capacity
  • An American company in business since 1911
  • An American company for over 100 years
  • Assign laundry tasks to your family members
  • Space-saving design with a 33" installation depth
  • Avoid unintended use wherever you are with Control Lock mode
  • Dry items like shoes or pillows-shipped separately, see details
  • ENERGY STAR certified
  • Save energy by using less heat with the ECOBOOST option
  • Get instant support with troubleshooting videos
  • Choose from classic or modern finishes to match your laundry room
  • Instantly access the most-used settings
  • Create customized cycles in a few touches with Intuitive Controls
  • Let the app suggest the right dry cycle for your load
  • Tips to help your laundry day go more smoothly
  • Four baffles tumble clothes in a randomized pattern
  • Manage laundry day from your smartphone
  • Connect your appliance quickly with Scan-to-Connect technology
  • WiFi-enabled model with smart features and mobile app
  • Save energy with smart grid technology
  • Help decrease static after drying with the Static Reduce Option
  • Release wrinkles without rewashing
  • Get instant access to settings you use most with the touchscreen
  • Help keep wrinkles from setting by tumbling with steam
  • Use higher temperatures to sanitize items like towels
Certifications
Cee Tier Rating Tier I
Prop65 Standard
Ul Yes
Controls
Control Location Front
Control Type Touch Screen
Eco Monitor/efficiency Monitor No
End of Cycle Signal Yes
Feedback-status Indicators Check Vent; Cool Down; Damp; Sensing; Wet
Cycles
Drying Cycles Selections Bulky Items; Colors; Delicates; Heavy Duty; Normal; Quick Dry; Regular; Sanitize; Steam Refresh; Timed Dry; Towels; Whites; Wrinkle Control
Number of Dryer Cycles 36
Details
Automatic Dry Control Yes
Cycle Time Remaining Yes
Door Opening Direction Right
Dryer Heating Burner 20,000
Dryer Interior Light Yes
Drying Rack Yes with online registration (SKU: W10322470A)
Ecoboost Energy Saver Yes
Fuel Type Gas
Lint Filter Indicator No
Lp Convertible Yes
Moisture Sensor Yes
Pedestal Options WFP2715HW; Yes
Quad Baffles Yes
Secondary Lint Filter No
Selection of Drying Levels Less; More; Normal
Stackable Yes
Dimensions
Product Height 38.75
Carton Height 40.75
Gross Weight 175
Carton Depth 32.5
Carton Width 28.5
Product Depth 31.0
Net Weight 157.6
Product Width 27.0
Depth With Door Open 90 Degree 54.5
Electrical
Power Cord Included No
Exterior Details
Door Style Side Swing
Reversible Door Yes
Window Yes
General
Dryer Features Sanitize Cycle; Smart/WiFi Enabled
Energy Star® Qualified ENERGY STAR® Qualified
Installation Considerations
Four Way Venting Yes
Long Vent No
Maximum Vent Length 64
Venting Direction Left, Right, Bottom, Rear
Interior Details
Dryer Drum Material Stainless Steel
Lint Screen Location Front
Modifiers
Number of Dryness Levels 3
Number of Temperatures 5
Options
Dryer Option Selections Control Lock; Cycle Signal; Damp Dry Signal; Eco Boost™; Reduce Static; Wrinkle Shield™; Wrinkle Shield™ with Steam
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant; Siri; iOS
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi

Quick Specs


  • Appearance

  • Type: Dryer
  • Fuel: Gas
  • Style: Front Loading

  • Dimensions

  • Width: 27"
  • Height: 38.75"
  • Depth: 31"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

2.7 out of 5

40% of reviewers recommend this product.

5 Stars

Jeff 8/9/2024

Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Jeff 8/7/2024

Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Jeff 8/2/2024

Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Awful Customer Service

Caitlin 12/29/2023

We received this product on 11/28/23. I called Whirlpool on 12/18/23 advising them that it was not heating up and asked if they had any troubleshooting things we could try. The women advised me they don't and the only thing they would do is send out a service person. My husband had been gone a week and a half for work and I waited to call them until I knew for sure it wasn't an issue on our end. The service tech came today (12/29/23) and advised us that the dryer was built in August 2021 and has sat in their Warehouse until it came to our house. The service guy advised that it is actually the motherboard that is shot and not working properly. My husband called Whirlpool stating that since it is less than a month old we would like a new one. We spoke with several people all who said that since it was used and we had a service call we can no longer return item. Even though it was them who recommended and sent the service person out we can no longer return the product. Regina who was a Customer Escalation board member told my husband that once the item is turned on, they can no longer take a return reuqest. She even hinted at the fact that we were probably the ones to break the motherboard. We asked her how you were supposed to test an item without turning it on and she clearly could not give us a good answer. We have always ordered Whirlpool since we live in Michigan and it is local to us. We have friends and family that work for the company but if this is how they treat their customers I think this will be our last time purchasing any appliances. I do not recommend and I would 100% look at other brands for any appliances.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

1 Stars

quality control

mark 4/17/2023

warranty began at payment regardless that is took two months to deliver and install. machine came damaged and not drying properly
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Wonderful Dryer

Opus1966 2/17/2023

It too me a couple of loads to get used to the presets, but once I did, it never over-dries my clothes. The wrinkle free setting is wonderful for when I can™€™t get to the dryer right after it™€™s finished.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Super Machine

Taveron 3/7/2022

Replaced Miele washer and dryer and could not be happier
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Not yet!

vlanier 11/3/2021

Unfortunately, I haven™€™t been able to use my dryer. There are a few minor issues that have to be serviced first! But, I™€™m quite sure that once those issues are fixed, I™€™ll love my dryer!
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Size!

Annie 10/21/2021

I bought my dryer last month and it is beautiful! The wide screen door is perfect. Once I found the quick dry using the touch screen my laundry was done in a jiffy!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Looks nice - but

Skip 10/7/2021

I bought this dryer 1 month ago, it only heated up when the dryer felt like it - service guy came and recommended we get another one, so we did and 2 weeks ago the delivery was made but the installer did not know how to operate the machine (installer hooked up everything) he left, I came home and turned it on and no heat - everything else worked but no heat - technician came yesterday and discovered that a wire in the motor was not connected (something Whirlpool did when assembled) he connected it and now it works - we were without a dryer for 1 month and we had to go back to the place where we purchased the dryer to order another one - the manager at the store said ™€œmake sure the delivery guy checks it out before leaving but he did not know how to operate this machine
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Terrible product

nakleinh 8/25/2021

My unit isn't working properly. The service technician thinks it's a faulty ACU but after reading other reviews, it just may be a bad product. The new ACU has been on backorder for 5 months but I have a funny feeling that the unit is still not going to work even after getting the new ACU. I have the matching washer as well and it isn't working correctly either. I would recommend staying away from this product and Whirlpool in general based on my experience with their quality and how they handle warranty service. To potential buyers, please read the reviews because they speak the truth regarding this unit.
Originally posted on Whirlpool.com

No, I do not recommend this product

1 Stars

2 Years under repair and still not working

Newhouse 7/16/2021

Got our Gas Dryer back in late 2019...Moisture Sensor failed in Jan 2020....ever since we have been getting the visit of multiple repair man sent by Whirlpool and despite changing parts we are still at the same point....moisture sensor does not work, dryer stops after 10 min and of course nothing dries up...we have to restart the dryer until we get our stuff dried.
Originally posted on Whirlpool.com

No, I do not recommend this product

1 Stars

Junk

Saamainong 7/5/2021

Don't buy this piece of junk product. They're having issues with their control board that they can't find a solution for. Our first one took a crap n we had to wait over 3 months for a respnd part replacement which they couldn't deliver. My wife had to make multiple trips to the Laundromat in the frigid weather last winter. They finally agreed to give us a brand new replacement unit which turns out to have the same issue, the control board. Now we are back to square one which is waiting for a replacement part that they haven't been able to keep stocked. I guess it's because they have to replace so many of these. We are still waiting for a respond again which could take months again. If you r buying one for ur wife or urself , would u want her or I to go through this frustrations in making trips to the Laundromat? Requesting our $ back which is not possible because they want a chance to fix it...I think we're going to end up with a piece of crap again. BTW the hold time is at least an hour every time u try to make contact.
Originally posted on Whirlpool.com

No, I do not recommend this product

2 Stars

Moisture sensor doesn™€™t work

Lindsey 11/7/2020

We bought these machines and as the other reviewer mentioned, the sensor dry stops after 10 minutes which is indeed frustrating. While they are gorgeous machines, for the price tag, the sensor dry should be feature needs to be fixed.
Originally posted on Whirlpool.com

No, I do not recommend this product

1 Stars

Moisture sensor is Garbage

srager1 8/26/2019

I bought this item and It wasnt cheap. Finding out that it stops drying after 10min on the sensor dry and it's usually still wet. I do it again samething. It thinks its dry "NOT". I mentioned it to Whirlpool I dont think they will fix the issue or software for it. I have to put it on Time dry. What's the point of a sensor dry if it doesnt work. What garbage
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review